On Location is committed to personalized service - delivering what clients need when and how they want it. Our regional managers gather highly skilled, well trained professionals while our account management team acts as a reliable liaison between clients and onsite crews. Together OLI remains in constant touch from start to finish.
Having a go to person regardless of job site is essential and OLI is there to help guide, answer questions, and assist with critical service supervision. More than simply directing the crew, OLI addresses the five facets of supervision – administering, supporting, educating, advocating, and evaluating – all with passion unsurpassed in the industry.
OLI directly covers most US markets with onsite feet on the ground and has curated a list of partner resources to cover secondary US markets, plus exhibiting hot spots in Canada and Puerto Rico. Regardless of project city, OLI is there to support with a skilled localized team.
Staying connected is key. OLI works closely with customers, sharing timely updates in the best way they want it. Whether a phone call, SMS message, email, or What’s App, OLI proactively pushes information as rapidly and efficiently as possible.
OLI understands inquiring minds want to know, but they also want to see. Daily progress reports that include next day work goals are complemented with photos to visually communicate progress providing all parties with peace of mind. This does more than help clients plan but sets expectations and provides consistent contact.
The OLI team brings more than 1,000 years of combined Live Event experience. A seasoned group who is always “on” and knows what’s needed to not only get the job done right but do it on time and on budget.
OLI literally starts the reconciliation process when the clock stops and aims to send invoices as quickly as possible – generally within less than 10 days.
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